Shipping policy

Shipping Policy
Last updated: September 22, 2025

1. Processing Times
Orders are typically processed within [1–2] business days (Mon–Fri, excluding holidays). Pre-orders or back-orders will be noted on the product page.

2. Shipping Methods & Rates
Shipping options and rates are shown at checkout. Estimated delivery time begins once the order is dispatched.

3. Tracking
You’ll receive a shipping confirmation email with a tracking number when your order ships.

4. Delivery Delays
Weather, customs, carrier issues, or high-volume periods may cause delays. We appreciate your patience.

5. Address Accuracy
Please ensure your shipping address and phone number are correct. We are not responsible for non-delivery due to address errors.

6. International Shipments (if applicable)
Customs duties, taxes, and fees are the customer’s responsibility and vary by destination.

7. Damaged or Lost Parcels
If your parcel is significantly delayed, lost, or arrives damaged, contact us within 7 days of the expected or actual delivery date.

8. Contact for Shipping Issues (Required)
Email: fashionjanzee030@gmail.com
Phone/WhatsApp: 03162866520